Shipping policy

We aim to deliver your orders quickly and safely.

Processing Time

Orders are typically processed within 1–2 business days.

Shipping Time

Standard U.S. delivery usually takes:

3–7 business days

Delivery times may vary depending on location and carrier delays.

Shipping Confirmation

Once your order ships, you will receive a tracking number via email.

Shipping Locations

Currently we ship within the United States.

Delays

Solène is not responsible for delays caused by shipping carriers, weather conditions, or incorrect address information.

Lost Packages

If your package is lost in transit, please contact us and we will assist you in resolving the issue with the carrier.