Shipping policy
We aim to deliver your orders quickly and safely.
Processing Time
Orders are typically processed within 1–2 business days.
Shipping Time
Standard U.S. delivery usually takes:
3–7 business days
Delivery times may vary depending on location and carrier delays.
Shipping Confirmation
Once your order ships, you will receive a tracking number via email.
Shipping Locations
Currently we ship within the United States.
Delays
Solène is not responsible for delays caused by shipping carriers, weather conditions, or incorrect address information.
Lost Packages
If your package is lost in transit, please contact us and we will assist you in resolving the issue with the carrier.